LawaOnline

Role Purpose:
:
The Human Resources Manager leads and manages the HR Department by defining, developing and implementing HR plans, policies and procedures under the direction of the Country Manager and contributes to the development of corporate HR provision that meets the business needs.
Key Accountabilities :
Advises the Country Manager regarding alternative courses of action available to address company classification needs and prepares management information reports in order to ensure that Senior Business Managers have the relevant information needed to support strategic decision-making. Conducts detailed salary surveys, analyzes data, determines problem areas and prepares documentations of findings for submission to CHRO and Country Manager. Develops and maintains good working relationships with internal departments, external agencies and service providers in order to support the smooth provision of HR services across the organization and promote the image of the company externally. Supervises and supports employee relations' team in providing professional advice and guidance to internal customers, attempts to negotiate resolutions of problems outside the formal grievance process and conducts any required research to ensure accuracy of allegations. Attends and contributes to business planning and decision making meetings in order to communicate effectively within the organization and provide HR input and support to overall business decision making. Manages annual allocated budget and expenditure up to set limits, optimizes and reduces costs where possible and reports variances versus budget, in order to ensure effective cost management. Directs the processing and entry of all personnel actions including appointments, promotions, transfers, separations and supervises government relations activities to provide efficient services to all concerned parties. Interprets company rules, regulations, policies and procedures, ensures their effective implementation and oversees the development of policy and procedure improvements in order to ensure the ongoing development of HR provision and standards. Manages the recruitment process for both key business positions and employees in own area in order to support the recruitment of high caliber individuals that will enable the business to meet its objectives. Reviews all interview materials and monitors hiring practices to ensure supervisors are selecting or rejecting applicants in conformance with legal requirements and department policies. Reviews methods used by various entities, recommends system enhancements to the CHRO and proposes alternative organizational plans based on knowledge of company rules and policies Explains the roles of employees and supervisors in the company's action plan and in the successful operation of the performance appraisal system. Conducts needs assessment to determine company's training needs. Liaises regularly with senior business management in order to understand ongoing business activities and development and the implications this will have for HR service support.

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Purpose:
Plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory compliance.

Job Task
•Oversee the evaluation, classification and rating of occupations and job positions.
•Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedure.
•Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
•Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
•Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
• Prepare and follow budgets for personnel operations.
•Prepare personnel forecast to project employment needs.
•Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
• Provide terminated employees with outplacement or relocation assistance.
•Administer compensation, benefits and performance management systems, and safety and recreation programs.
• Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
• Allocate human resources, ensuring appropriate matches between personnel.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
• Analyze training needs to design employee development, language training and health and safety programs.
• Conduct exit interviews to identify reasons for employee termination.
• Develop, administer and evaluate applicant tests.
• Identify staff vacancies and recruit, interview and select applicants.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
•Negotiate bargaining agreements and help interpret labor contracts.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Develop and/or administer special projects in areas such as pay equity, savings bond programs, day-care, and employee awards.
• Represent organization at personnel-related hearings and investigations.
• Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
• Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
• Investigate and report on industrial accidents for insurance carriers.

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Duties & Responsibilities

- The Inbound dept will be required to effectively manage the inbound business from selected markets with particular emphasis to the leisure business.
- To procure best deals with suppliers of ground services that meets individual market requirements.
- To continuously source and service new business from existing and new market.
- To oversee and manage the operational activities to support and provide an efficient service delivery for guests.
- To understand the regulatory and compliance issues in relation to running the inbound activities.

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Responsible for generating new revenue for Yadonia Group through contact with new and existing customers. The Executive acts as an ambassador for the company and as such must ensure that they conduct themselves in accordance with Yadonia Group guidelines and rules.

Principal Duties & Responsibilities:

- Contact with existing and new prospective customers through face to face meetings, networking or telephone calls
- Generate and / or respond to requests for information (RFI) and requests for quotation (RFQ)
- Successfully convert opportunities (RFQs / tenders etc.) in to sales revenue for the company
- Follow company reporting formats and targets including contact reports, sales forecasts and market / competitor information
- Protection of Company liability prior to commitment to sale
- Generate and communicate sales leads throughout Yadonia Group network
- Conduct all processes in accordance with the Quality Management System
- Fulfill any and all other tasks as deemed fit by Management

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Employee Relations:
•Promote employee relations that enhance loyalty, commitment, co-operation and productivity, recommend and implant programs to improve the work environment.
•Study Jordan Labor law, its legislation and ensure the rules and regulations are adhered to.
•Ensure the implementation of the appropriate, safe file management for all employee documents.
•Undertake annual staff evaluation and procedures directives concerning promotions, transfer of service, leave etc.
•Supervise and Monitor the attendance management system for all employees.
•Mediate between benefits providers and employees, such as by assisting in handling employees' benefits-related questions or taking suggestions.
•Oversee and administrate the completion of any decided in-house employee survey, analyze employee survey, distribute results to all employees and develop specific action plans for improvement.
•Manage the conducting of the employee events on an annual basis and the communication meeting, social gatherings, recognition program and other organization functions as and when required.
•Manage, supervise and organize all process related to employees medical insurance, passport and visa renewal, business visa issue, leave management, termination / resignation, end of services, retirement and death.
•Conduct exit interviews to identify reasons for employee termination and leave.
Payroll Management:
•Ensure the timely and accurate payment of employee remuneration and allowances, leaves, and final settlements, ensure the transfer of the same to employee banks.
•Ensure and effective monitoring of the employee attendance program.
•Ensure the prompt and accurate calculation of all employee remuneration and allowances within agreed timetables, whilst maintaining complete and accurate records of and to support, those payments.
•Ensure that the computerized payroll system is fully understood and to be aware of/act upon future changes to the software affecting payroll processing.
•To ensure the provision of professional advice on payroll related matters to employees, managers and outside bodies whilst at all time paying due regard to security of information and the Data Protection Act.
• Perform other responsibilities associated with this position when appropriate.

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Job description
1. Directs and coordinates company sales and marketing functions.
2. Researches and develops strategies and integrated plans which identify marketing opportunities, direct marketing, and new project development.
3. Directs and oversees the company marketing function to identify and develop new customers for products and services.
4. Reviews and approves Employees’ Performance Evaluations, proposed salary increments, commissions and promotions.
5. Ensures that the Sales and Marketing operations are in compliance with local laws and regulations as well as with industry standards.
6. Develops and implements pricing schemes for all products and services based on market and competitors’ analysis.
7. Reviews and controls distribution of products to the customers and ensures prompt delivery, appropriate pricing strategy and correct order processing.
8. Analyzes and evaluates the effectiveness of sales, methods, costs, and results.
9. Develops and manages sales and marketing budgets in line with the
10. Company’s strategic direction, and oversees the development and management of internal operating budgets.
11. Plans and coordinates public affairs, and communications efforts, to include public relations and community outreach.
12. Supervises the planning and development of company marketing and communications materials.
13. Supervises the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs.
14. Directly manages major and critical developing client accounts, and coordinates the management of all other accounts.
15. Promotes positive relations with suppliers, partners and vendors.
16. Recommends and administers policies and procedures to enhance operations.
17. Establishes and implements short-term and long-term departmental goals, objectives, policies, and operating procedures.
18. Works with department supervisors to develop five year and ten year business plans for the company.
19. Participates in the development of new project proposals.

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Responsibilities and Duties

1. Analyzes and verifies accounting records and financial data; ascertains compliance with established laws, procedures, and policies; evaluates existing rules, methods, forms and controls.

2. Analyzes monthly expenditures of various departments.

3. Performs specialized accounting tasks such as fixed assets accounting or project accounting for particular programs.

4. Participates in the establishment, revision and maintenance of accounting and record keeping systems; prepares regular and special financial reports and statements.

5. Monitors and evaluates manual and automated accounting systems; verifies and reconciles trial balances, detail appropriations and expenditures; reviews reports, vouchers, requisitions, invoices and other financial data for accuracy, completeness and conformance with guidelines and generally accepted accounting principles; interprets financial records and prepares reports concerning the financial condition and conduct of the applicable entity.

6. Participates in compiling financial data for budget formulation; prepares and reviews draw down vouchers, journal entries, pay forms, trial balances and cash requisitions; participates in cash management and investment activities; reviews accounting data runs, financial reports and adjustments.

7. May oversee, train, and review the work of lower level professional and clerical accounting personnel in departmental methods and procedures; reviews work of subordinate employees for accuracy, completeness and adherence to instructions, guidelines and accepted accounting procedures

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MSTART is seeking junior and senior Sales and Telemarketing professionals for full time work in Amman.

1. Sales Representatives and Sales Manager
Located in Amman - Jordan with occasional visits to Riyadh - Saudi Arabia

Job Responsibilities
Train telemarketing teams on calling techniques, prepare daily calling sheets, evaluate daily performance, monitor callers activities, maintain and categories records of contacts, conduct daily sales calls and visits.

Daily leads meetings, write proposals, follow up with potential leads, excellent communication skills

Coordinates activities, manage sales leads, clients follow ups, on-site customer visits, project management, first level hiring.

Candidate Requirements:
- University Degree
- Sales experience
- Team leader and managerial experience (2-4 years)
- Driving license with car is a plus

2. Telemarketing Sales
Located in Amman - Jordan

Job Responsibilities
Make daily business calls, record leads into online System, answer sales calls, schedule daily meetings for sales teams

Candidate Requirements:
- Computer/Technology University Degree
- Excellent communication skills
- Telemarketing experience is a plus

Important:
Please complete the job questionnaire when you submit your CV; completing the questionnaire greatly increases your chances for an interview.

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Responsibilities and Duties

1. Serves as a primary point of contact on day-to-day operational and administrative issues.
2. Organizes and facilitates meetings, special events and schedules.
3. Provides administrative support and follows up on matters arising from meetings.
4. Screens and evaluates incoming and outgoing correspondences and prepares written documentation and correspondences as appropriate.
5. Provides staff and office support including screening and handling telephone communications, greeting and directing visitors, and dealing with administrative issues and inquiries as they arise.

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- Design, Develop & Implement Web Application, Database Design & Content Management system
- Advanced experience in developing and maintaining web portals using PHP programming Language & MySQL Database
- Responsible for understanding requirements, coding, unit testing, reporting, documentation
- Should be able to analyze and evaluate existing and proposed Web Applications
- Be able to use a good Graphics program like Adobe Photo Shop
- Know basic design principles, both of the web and in print
- Should be equipped with the knowledge of Network, Internet and different protocols
- Be able to write technical documentation and know to communicate effectively on technical concepts
- Ability to visualize a solution for the problem in hand
- Problem solving strategy
- Exceptional in detail follow up
- Conduct all processes in accordance with the Quality Management System
- Fulfill any and all other tasks as deemed fit by Management

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